Service Response
Service Response
Priority Level 1
Response Within 24 Hours
- Broken/falling glass or ceiling tile
- Elevator entrapments
- Faulty or damaged fire alarm systems/components
- Faulty or damage building alarm systems
- Chemical & bodily fluid cleanup
- Major spill cleanup
- Plumbing - burst pipes, sewer line blockages, gas leak detection
- Power outages impacting a partial/whole building
- Door, lock and access issuesCompliance repairs
- Re-stocking of restroom supplies
Priority Level 2
Response Within 7 Business Days
- Hot and cold calls
- Pest management
- Roof & ceiling leaks
- Flickering interior lights
- Minor plumbing repairs (not related to sanitation)
Priority Level 3
Projects
- Installation of modification of furniture for ergonomic requirements
- Relocation of accessible furniture
- Project work (as applicable)