Bay Advisor

What Is Bay Advisor?

The Bay Advisor, is a product from EAB and is a tool for faculty and staff to identify, track and proactively work with students for campus engagement and a timely graduation. The platform enables users to search for an individual student and groups of students, communicate through email or text message, schedule appointments and review student success markers, including failed coursework, repeated coursework and GPA’s without having to pull and analyze individual transcripts. This platform uses academic analytics and real-time academic engagement data to help support advisors drive student engagement, retention and graduation. For questions or assistance please email, bayadvisor@csueastbay.edu

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Resources For Students

Cal State East Bay is committed to your success! The Bay Advisor is a tool to help you scheduling advising appointments, keep track of your current course schedule, view any important advising messages, and communicate with your assigned advisor and instructors for the term. To help get you started, below are guides to help you use Bay Advisor. If you have any questions, please contact bayadvisor@csueastbay.edu

What To Know For Bay Advisor

How To Schedule Your Appointment

  1. Log into and in the top right corner, click "Schedule an Appointment"
  2. In the select box, select on why you are making an appointment. If you are planning to schedule with your sucess team, in the right column under "Other Options"; click on your "Meet With Your Success Team"
  3. If selecting from the drop-down menu, select the service for the appointment. If selecting “Meet With Your Success Team”, select the team member you wish to meet with (in the right column).
  4. Once selected, click "Find Available Time"
  5. Find a day and time that works best with your schedule. If you want a specific person,
    you can select “View individual availabilities”.
  6. Confirm your appointment details, select how you would like to meet (virtual,
    phone or in person) and add any comments that you believe your advisor should
    know before your meeting.

Once an appointment is confirmed, you will receive a confirmation email to your Horizon email account. You will also receive a reminder email 24 hours before your scheduled appointment and a text message 2 hours before the
appointment.

View a text guide (with images) here

How To Message An Advisor Or Faculty Member

To message an individual advisor or faculty member:

  1. Log into . In the right column, scroll down to your “Success Team” window
  2. Select the small dark envelope below the person to email
  3. A “Send E-mail Message” box will pop-up and fill out your message. Be sure to include a subject to your message and in your message, put your name and NetID.
  4. Select “Send Message” at the bottom when you are ready for your message to be sent.
 

To message all your faculty at once:

  1. On your main page, select the faculty you wish to message by checking the left side box next to the course. If you want to select all, click the box at the top of the list.
  2. Once selected, go to Actions -> Send Message to Professor.
  3. This will open a “Send E-mail Message” box with all of your faculty listed in the To: line.
  4. Be sure to include a subject to your message and in your message include your name and NetID.
  5. Select “Send Message” at the bottom when you are ready for your message to be sent to all of your faculty.

View a text guide (with images) here

Faculty Advisor – Where students can receive major and career mentoring.

 

Pioneer Success Coach – Where students gain additional academic support.

 

*Main* - Where students go first for their advising, course scheduling needs and support.

 

Academic Advisor – Where students can discuss college specific processes and academic specialized knowledge.

 

View a text guide (with images) here

Need To Contact Bay Advisor?

For questions or assistance please email, bayadvisor@csueastbay.edu